What are your company's goals when it comes to fleet management?

Just about every company with a staff of drivers and vehicles has, on some level, taken steps to establish a fleet management office. Having someone in a managerial role is important not only for overseeing the team, but also ensuring that cars and drivers add maximum value to the business.

Fleet management is a fast-evolving field, and it can be challenging to nail down your precise goals.

With this in mind, it's best for fleet managers to nail down goals for their operations that are as specific as possible. This way, they can track their progress over time and continue to make adjustments that will optimise the business' bottom line.

Establishing clear fleet management objectives

While fleet management is a fast-evolving field and it can be challenging to figure out your precise objectives, it's good to have a few general principles to guide you. For example, the Western Australia Department of Finance has a fleet management program with a steering committee that pursues three key goals:

  • Establishing key performance indicators and statistical benchmarks that the fleet should aspire to.
  • Paying attention to changing industry trends and adjusting fleet strategies accordingly.
  • Developing rules that drivers should follow in the course of a work day and evaluating situations where exceptions may be necessary.

Your fleet may vary slightly, but in general, these are solid guiding principles that should help any fleet find success. Let's take a closer look at the first point - establishing key performance indicators. 

How much do you know about your fleet's maintenance records? How much do you know about your fleet's maintenance records?

Key performance indicators and statistical benchmarks

The success or failure of a fleet may be difficult to gauge simply by looking at the broader picture of operations, but by focusing on specific areas (your KPIs) and seeing how they stack up against industry benchmarks, you'll get a good idea of which areas you can improve upon. 

This may be the overall fuel efficiency of your fleet, or the amount of time a vehicle spends undergoing maintenance. If elements like these are not up to scratch, then chances are that your fleet is under performing and could be improved. 

How software helps with overseeing everything

So, how can you keep an eye on these KPIs and track them against where they should be? The right fleet software and reporting can make all the difference and manage the process for you.

And of course, with Smartfleet, you're not just getting software; you're also obtaining personalised service from a team of experts who can help guide you through the fleet management process. To get the best of both worlds - a great high-tech tool and quality service to match - talk to our team today.