What should fleet drivers do in an accident?

With Australia's roads becoming busier by the month, the risk of a fleet driver having an accident increases. While this is something no fleet manager wants to deal with, it's vital that they educate their drivers in the best practice following a road accident.

No matter how serious the incident is, the procedures and steps taken after an accident will go a long way to both securing the scene and protecting anyone who could be injured in the crash.

So what are the steps that fleet drivers should take?

1) Look after each other

Regardless of whose fault the accident is, the first thing a fleet driver should do is ensure the safety and well-being of firstly themselves and then others involved. If anyone is injured, call an ambulance immediately and reassure victims at the scene.

If they can't exit their own vehicle either because they are trapped or hurt, it is recommended that they remain still until emergency services arrive.

2) Clear the road

If possible, it's important to move the vehicles off the road onto the shoulder. However, they should only move the vehicles if they aren't smoking, leaking fluids or there isn't any injured people trapped.

Police will investigate the accident thoroughly, but it isn't helpful if the road is unnecessarily blocked by stopped vehicles on the freeway.

3) Tell the truth

Fleet drivers should always recount events truthfully to authorities even if the accident is their fault. This will ensure the fleet manager has the all the information and evidence to present to the insurance company to have the vehicle fixed.

However, it is important to remember that the driver could be in shock and the details of the accident could be confusing.

4) Complete fleet maintenance

In the best circumstances, minor fleet maintenance can take place to get the vehicle back up and running. Fleet managers are suggested to invest in fleet management software that can offer a comprehensive roadside service as well as accident management.