Scope (VIC) Ltd

ScopeScope (VIC) Ltd is a not-for-profit Victorian-based organisation providing support to over 7,000 people with disabilities and their families. Scope maintains a fleet of approximately 100 vehicles to deliver their services. The fleet includes pool cars used by staff and specialised vehicles capable of transporting people in wheelchairs. Gary Fisher is the Manager, Fleet and Assets at Scope. This Case Study is a testimonial from Gary on his experience with Smartfleet.

The Challenge

​Scope (VIC) Ltd is a not-for-profit Victorian-based organisation providing support to over 7,000 people with disabilities and their families. Scope maintains a fleet of approximately 100 vehicles to deliver their services. The fleet includes pool cars used by staff and specialised vehicles capable of transporting people in wheelchairs. Gary Fisher is the Manager, Fleet and Assets at Scope. This Case Study is a testimonial from Gary on his experience with Smartfleet.

The Solution

Smartfleet provide us with a full solution, including servicing and maintenance, vehicle acquisition and disposal, fuel cards and e-tags, fines and registration management, roadside assistance and FBT management.

The Results

We engaged Smartfleet 18 months ago to assist us in managing our fleet and have never regretted that decision. We have been impressed by the very helpful staff, their quick responses and the quality of information provided – which often exceeds our expectations. This has been a particular strength of Smartfleet. 

In particular, our Account Manager has been very generous with her time. She listens and has always made a genuine effort to meet our specific needs. We are very appreciative of this and hope the partnership and quality of service will continue for years to come. 

We’ve now decided to further engage Smartfleet by having them take control of our pool vehicles with their Pool Vehicle Booking System.